Refund Policy

1. No Returns on Alcohol Products

​

Due to the nature of our products, we do not accept returns on any alcoholic beverages once they have been shipped or delivered. This policy is in place to comply with health and safety regulations.

​

2. Damaged or Incorrect Items

​

If your order arrives damaged, or you receive the wrong item, please contact us within 48 hours of delivery. Include:

• Your order number

• Photos of the damaged or incorrect item

• A brief description of the issue

We will review your claim and, if approved, issue a refund or replacement at no additional cost.

​

3. Age Verification Failure

​

If delivery is refused due to failure to verify legal drinking age, the order will be cancelled without refund. It is your responsibility to ensure someone of legal age is available to accept the delivery.

​

4. Shipping Issues

​

We are not responsible for delays or losses caused by:

• Incorrect shipping information

• Unavailability of recipient

• Carrier delays

Refunds will not be issued for these reasons unless the fault lies with our fulfillment process.

​

5. Refund Processing

​

Approved refunds will be processed within 5–10 business days to the original payment method. You will receive a confirmation email once the refund is issued.

6. Contact Us

​

For refund inquiries, please contact: